Team Leader – Youth Services | Ōtepoti Dunedin

Full-time | $84,707 per annum | 5 weeks annual leave

Lead with purpose. Support your team. Make a difference in young people's lives.

Are you a natural leader who enjoys bringing people together, finding solutions and helping others do their best work?

Community Care Trust Aotearoa is looking for a confident, compassionate and organised Team Leader to join our Youth Services team in Ōtepoti Dunedin.

This is an opportunity to be part of a supportive, values-driven organisation where your leadership can make a genuine difference to our tamariki, rangatahi, their whānau and the people who support them.

About the role | Mō te Tūranga

As a Team Leader, you'll be at the heart of our Youth Services, providing practical leadership, guidance and encouragement to a team of Support Workers.

You'll help create a positive, well-organised environment where staff feel supported and young people receive safe, consistent and meaningful support.

Your responsibilities will include:

• Leading, coaching and supporting your team to deliver quality, person-centred support.

• Developing and maintaining safe, effective 24/7 staffing rosters.

• Supporting day-to-day service operations, including payroll processes and documentation.

• Building positive relationships with tamariki, rangatahi, whānau and other professionals.

• Encouraging a team culture built on trust, accountability and open communication.

• Responding calmly and confidently to challenges, keeping the needs of young people at the centre of decisions.

This is a full-time position that includes participation in an on-call roster, providing leadership and guidance outside usual working hours when required.

About you | Mōu

We're looking for someone who leads by example, brings a sense of calm when things get busy and genuinely enjoys seeing others succeed.

You'll be approachable, resilient and organised, with the confidence to make decisions, have honest conversations and support your team through challenges.

Ideally, you'll bring:

• Experience in a leadership or senior support role, preferably within youth, disability, mental health or social services.

• An understanding of trauma-informed practice and Enabling Good Lives principles.

• Strong communication, relationship-building and problem-solving skills.

• Experience with staff rostering and an understanding of basic payroll processes.

• The ability to balance competing priorities in a busy, 24/7 service.

• A commitment to culturally responsive practice and working alongside tamariki, rangatahi and whānau.

Most importantly, you'll be someone who cares about people, believes in the potential of young people and understands that great leadership is about supporting others to thrive.

What we offer | Ngā Painga

• Salary of $84,707 per annum

• 5 weeks annual leave

• A meaningful leadership role where your contribution really matters.

• A supportive team and approachable colleagues.

• Ongoing learning and professional development opportunities.

• Staff discounts at a range of major retailers.

• Free Employee Assistance Programme (EAP).

About us | Mō Mātou

At Community Care Trust Aotearoa, we believe everyone deserves the opportunity to live a great life.

We work alongside disabled people, tamariki and rangatahi, supporting choice, independence, connection and belonging.

Our mission, Working in partnership to enable great lives – Mā te mahi tahi kia pai ai te oranga, guides everything we do.

We value Respect (Whakaute), Reliability (Pono), Transparency (Puataata) and Responsiveness (Whakautu), and we're looking for a leader who brings these values to life every day.

Essential requirements | Ngā Whakaritenga

Applicants must:

• Hold a full, current New Zealand driver licence.

• Have the legal right to work in New Zealand.

• Be willing to participate in an on-call roster.

Our organisation has a strong commitment to safeguarding children and vulnerable adults. All employees will be vetted to a level appropriate to the role, including Police and Oranga Tamariki checks where required.

Apply now | Tono Mai

If you're ready to take the next step in your leadership journey and want to be part of a team that genuinely cares about the people it supports, we'd love to hear from you.

Applications close Friday 20 November 2026 at 5.00pm.

We'll be reviewing applications as they come in and may begin interviewing before the closing date. An appointment may be made before applications close, so we encourage you to apply early.

View the Position Description

Working in partnership to enable great lives – Mā te mahi tahi kia pai ai te oranga.